check service support coverage

When new operating systems and devices come out, it starts to get our brains-a-whirling about warranties, tech support, and consumer protections against faulty equipment.

If you can’t remember the exact date that you purchased your iPhone, or don’t recall whether you added AppleCare for the extended warranty on your iPad, or Mac, there is an easy way to find out the warranty status of your iPhone, iPad, Mac, Apple TV, Apple Watch, and more without having to dig through that shoebox of old receipts.

Checking the status of your warranty is surprisingly simple. All you need is the device’s serial number or IMEI and a link to the warranty agreement search. I’ll get to that in a minute. First, let’s talk serial numbers and IMEI. Do you know where yours is? If not, don’t worry. There are a number of ways to find it.

Note that by following the directions below, you can find out about warranty and support status for all your Apple products, including iPhone, iPad, Apple TV, Apple Watch, and Mac.

Finding the serial number or IMEI

  • On your Mac, go to  > About This Mac > Overview, and your Serial Number should be there.
  • On your iPhone or iPad: if your device is still working, go to Settings > General > About, and tap and hold “Serial Number” or “IMEI” from the list of items to copy it.
  • In iTunes: if your device is still in working order, you can find the serial number by plugging it in iTunes. Select the device’s summary tab in iTunes when connected to see the serial number.
  • Still can’t find it: Check here for a list of ways to find your device’s serial numbers.

Checking the warranty status of iPhone, iPad, or Mac

Once you know your device’s serial number or IMEI, you can find out if you are still covered under Apple’s warranty.

Step 1: Visit Apple’s warranty check page.

Step 2: Enter your device’s serial number or IMEI. Also enter the captcha code.

Step 3: Click “Continue.”

check warranty apple devices

You will then be directed to your device’s current service and support coverage, including the validity of your purchase date, eligibility for telephone support status and its estimated expiration date, and eligibility for repairs and service coverage and their estimated expiration date.

Now you know how to quickly check your warranty information on your iOS device or your Mac. If you want to upgrade to AppleCare before it is too late, maybe you should check your status today.

Have you used Apple’s technical support for any of your devices? How was your experience?

  • Yuri

    It is not working for South Africa. I have applecare and it is not showing

  • Jonathan

    I’m a techy savvy guy and I forgot how to do this, so thanks. 😛
    Besides, my battery really took a turn for the worst.

  • panther

    The easiest way to get your IMEI is to going to phone app dial *#06# and it will show on the screen as soon as you enter the last digit.

    • leart

      Yeah but you cant copy the imei from there instead from info menu you can, and you can paste it on the right web site 🙂

  • m33tpal

    I recently got my iPhone 5 swapped from a Authorized Apple Service Center because the buttons stopped working…. my original iPhone’s warranty was supposed to end on 25th December,2013 but now the replaced iPhone 5 says it is up to 24th August,2014 on this website^^^ … is it normal? or am i just lucky? would the new warranty be valid?

    even the telephone technical support is active! lol

    • imra qyasif

      I think it’s normal as you already swapped with new phone with new imei.

      • m33tpal

        i’m guessing they will update it soon to my original warranty time cuz’ its bin only 4 days yet…. if they dont change within the 15 day period than i’ll consider it final

  • seyss

    it’s in german

  • Guest

    Poop Face

  • My iPhone 5’s power button starts failing more and more, and I can barely turn it on now, will Apple replace my iPhone while I lost my warranty from the 28th of September?

  • Diego Gastón Milano

    This is very useful, thanks a lot Lory!

  • Biken Dangol

    Highly recommend people to purchase apple care+ when their warranty expires.It’s about $200+ For3 years. It’s worthy. Apple was about to charge $280—-($100 for talking with their employee and $180 for maintainer of my MacBook)— thankfully I was cover by apple care.. That is just crazy.

  • Ataur Rahman

    Hi I buy yesterday I Pad mini brand new sealed my warranty is not showing with serial number?

  • Ferguson Q

    On the other hand, his Jeb Bush meeting felt truncated and tame and mild, which was probably only him trying to not alienate the prospects right out the gate. He needs to build an market, become a force, and then he may do whatsoever he wants and have people come anyway.


    2013 and 6s ?