Apple recently launched a new web tool to help users deregister their phone number from iMessage, in the event they switch to Android or another non-Apple device. The tool helps resolve the text message delivery issue that has long-plagued iPhone switchers.

The site Apple has set up offers two solutions for deregistering your number: one for those who still have their old iPhones, and one for those who don’t. The steps are fairly easy to follow, but given what a pain point this has been, we’ve put together a quick tutorial.

How to disable iMessage if you still have your iPhone

Step 1: transfer your current (active) SIM card to your iPhone.

Step 2: make sure you’re connected to the cellar data network.

Step 3: open the Settings app on the iPhone and tap on Messages.

Step 4: tap the iMessage toggle to the Off position (no green showing).

This should disable iMessage, thus deregistering your phone number from the service.

deregister 1

How to deregister iMessage if you don’t have your iPhone anymore

Step 1: visit Apple’s new Deregister iMessage page.

Step 2: scroll down to where it says ‘No longer have your iPhone?’

Step 3: enter the phone number you want to deregister.

Step 4: enter the confirmation code Apple sends you.

Once again, this process should deregister your phone number from iMessage.

Since iMessage launched in 2011, users switching away from iPhone have complained of issues receiving text messages from other Apple devices. The problem is, if an iPhone sees a number still attached to iMessage, it’s going to try to send it an iMessage, not an SMS.

The issue has been well documented and widespread, as evidenced by this Apple support forum with more than 335,000 views. One user had even become so upset over the matter that she filed a lawsuit against the company, specifically looking for class action status.

Hopefully you won’t have to go that far and if you followed the steps mentioned above, you probably be successful in getting rid of iMessage once and for all.

  • AminTj

    why it dont have all country codes?!
    its another problem!

    • Waleed

      can’t see my country to select the code :/ damn ! really angry !

  • tejajuloori

    apple dint have all country codes! dumb. it wants lawsuits in all countries for it function??

  • samball sam

    Isn’t it called unregister, instead of deregister?

    • Melvco

      I don’t believe unregister is a proper term, although many do use it. However, Apple likely chose to use deregister here to avoid ambiguity. For example, in the sentence “he was unregistered,” it’s unclear if this means a name was taken off the registry, or it was never on it.

      • samball sam

        That makes sense. Thanks!

  • Dan

    I didn’t ‘deregister’, no problems so far

  • Gs Jing

    there is no Carrie for Cambodia

  • I unregistered (deregister doesn’t appear to be in the Canadian dictionary) both my phone number and e-mails.

    BTW; Apple will soon be registering local iCloud servers in Russia, or “deregistering” the iPhone (http://bit ly/1ufdMif).

  • Phred

    I am so glad I steered clear of iMessage. I guess it defaults to enabled becuse I sure as hell do not remember enabling it. Anyway, as soon as I read all the press, I turned it off.

    Let me see. The are about 365 million ios devices in use. About 80% run ios 5, or later. That leaves 292 million. Most people have two devices, so ther are about 146 million Apple users out there who own ios devices. Apple claims 130 million iMessage users. That means only 16 million noticed it, and flicked it off. Right?

  • Lydia Carrillo

    I followed these steps and although i do receive texts form android carriers, i never received the darn text from apple… help!!!!

  • Raymond_Nash R

    Yeah, I don’t want anymore politics in my life and Colbert is a liberal hack. To me giving him the show was the equivalent of giving Rush Limbaugh the late night show. If I want to listen to some overly political twat waffle grind their political axes I’ll watch a cable news network though there is at least some entertainment value in watching Redditors blow their collective loads over him. God, if they ever have Bernie Sanders on there the collective Reddit orgasm will crash the whole internet.